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Privacy Policy


Joan Oloff Shoes uses the Site not only to inform you about its products and business but also to collect and process personal data when you visit the Site and make use of its services and functionalities.

This Privacy Policy applies each time you visit the Site whether browsing or using its services and functionalities; therefore by visiting and using the Site you accept and consent to the processing of your data as described in this Privacy Policy.

Joan Oloff Shoes respects your privacy and understands the importance of protecting your personally identifiable information. This privacy statement identifies and describes the types of personally identifiable information we may collect from you when you visit the Site, how we use this information, when we share this information with third parties, and how we protect this information.


The Data Controller is Joan Oloff Shoes.


Joan Oloff Shoes collects personal data directly from you when you (i) visit the Site (ii) interact with the Site functionalities or (iii) request services provided by the Site (i.e make a purchase). Joan Oloff Shoes may combine the information directly provided by you online with the information received by you offline for the purposes defined below.



Our processing programs required to run the Site, logs certain data automatically and inevitably (whenever Internet protocols are used) which may, in combination with other information, enable you to be identified. Examples of surfing data that Joan Oloff Shoes may collect include the date and the time of each visit to the Site, the originating IP address, the pages viewed, sections or images of the Site requested.

Such Information will be used with the sole aim of obtaining statistical information regarding the use of the Site and to verify that it is operating correctly.

Joan Oloff Shoes will not collect surfing data in order to associate it with other information about you or to identify you.

If expressly requested, such Information may be used by the Public Authority to determine responsibility in the case of crimes against the Site and/or realised through the Site, in compliance with the relevant procedures of the appropriate Authorities. Except for such cases, Joan Oloff Shoes will retain surfing data temporarily in accordance to the applicable legislation.


Personally Identifiable Information is provided voluntarily by you when interacting with the Site functionalities, for example when you subscribe to the Site or to the Joan Oloff Shoes newsletter, purchase products, etc.

Personally Identifiable Information collected and processed by Joan Oloff Shoes may include but is not limited to: name and contact details such as: email address, telephone numbers, billing and delivery addresses. Additionally, we may request additional information as a result of authentication or identity verification checks.

Processing of your data will be limited to common and non-sensitive data provided by you.


Joan Oloff Shoes will process your personal data (Personally Identifiable Information) for the following purposes:

1. managing subscriptions to the Site, newsletters or mailing lists;

2. managing the purchase of the products through the Site (which includes all activities related to the sale and after sale activities including but not limited to fraud prevention, delivery of the products, managing return items and customer support);

3. managing participation of promotions or in other initiatives and events organized through the Site;

4. tailoring information to fit your personal preferences;

5. reply and manage your request for information, your questions or communication.

You will always have the opportunity to opt out or request that you no longer receive promotional and commercial material or information.

Joan Oloff Shoes will only keep your personal data for the time necessary to fulfil the specific purposes for which they were collected.


Submission of your personal data is necessary to comply with the applicable legislation and to perform the services and functionalities offered by the Site. Your denial to the provision of personal data required will make it impossible for Joan Oloff Shoes to provide you with the requested services, products or information.


Your personal data will be accessible within the Joan Oloff Shoes organization on a need to know basis. Your personal data may be communicated to institutions, authorities, banks, financial institutions to comply with applicable contracts, laws and regulations.

The third parties, duly appointed as Data Processors, will be provided only with the information necessary to perform their respective functions and within the purposes herein specified. The updated list of Data Processors is at your disposal from Joan Oloff Shoes free of charge and upon your request.

Furthermore, your personal data may also be communicated in response to a judicial process or upon requests by competent courts of authorities or to protect and defend the rights and property of Joan Oloff Shoes and the Site.


The Site uses cookies, small files sent to your computer or other access device, which we access when you visit the Site in future.

Please note that by deleting the Site cookies or disabling future cookies you may impede some functionalities of the Site or your possibility to interact with the Site.


Joan Oloff Shoes is committed to safeguarding the security of your personal data and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties.

Joan Oloff Shoes complies with security provisions set forth by the applicable laws and regulations. Joan Oloff Shoes has implemented and regularly updates their security provisions, in particular with regards to the information systems, a variety of technical organizational and physical security measures and procedures to help to protect your personal data.

Moreover information systems and software programs are configured to minimize the use of personal and identification data which are only used if and when necessary for the specific purposes.

Please note that whilst Joan Oloff Shoes maintains appropriate safeguards, it does not control each and every risk related to the use of Internet and therefore warns you of the potential risks involved in the functioning and use of Internet.


The Site might, from time to time, contain links to third parties websites which may have their own privacy policies. Joan Oloff Shoes will be not responsible for these websites, the activities and practices that take place on these websites or the relevant associated privacy policies.

This Privacy Policy is provided solely for the Site and the activities carried out by Joan Oloff Shoes and do not extend to other websites.


We reserve the right to modify, alter, or otherwise update this statement at any time, and we encourage you to check back periodically so that you are always aware of the most current policies and practices that Joan Oloff Shoes has in place to protect your personally identifiable information.




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