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A walk through our design process

A walk through our design process

Where Joan Oloff Craftsmanship Begins

Joan Oloff craftsmanship starts long before the first stitch, really, it’s in the way we think about women’s feet. Most of us on the team have spent years, decades even, picking apart what makes a heel hurt versus what makes you want to walk all day. Before a single shoe takes shape, we gather stories from women who love beautiful shoes but crave relief at the end of the day. Dr. Joan brings her experience as both a podiatrist and the daughter of a Brooklyn shoe store owner. She’s walked in uncomfortable shoes herself and seen firsthand what a poorly designed heel can do to the spirit. For us, starting design isn’t about chasing trends—it’s about meeting real needs and challenging the old rule that says beauty should make you suffer.

Building Beauty from the Inside Out

The Piper heel in bordeaux nubuck and leather, resting on a marble table near a measuring tape and vintage sketches; the silhouette appears refined but hints at hidden comfort features.
Every Joan Oloff shoe comes to life on a custom last, kind of like sculpting a foot in wood before fabric ever touches it. What sets us apart is that our lasts honor the curves and width of the female foot—not just some narrow ideal. It’s the unglamorous grunt work, but this stage is where our comfort technology gets its playground. In the case of a favorite like the Piper heel, we blend plush cushioning that secretly rivals some sneakers with a clinical approach to pressure points. There’s nothing showy about the tech on the outside—the magic is tucked away where you feel it, and that’s the whole point.

Crafted by Artisans With a Doctor’s Touch

Working hand in hand with Italy’s master shoemakers, we bring the blueprints to life. Imagine the precision of a surgeon combined with the intuition of someone who’s spent hours choosing leather at the Milan market. The materials feel honest and generous, full-grain leathers, suede that just feels right when you run a finger over it. Each piece is pattern-cut, stitched, and finished by someone who cares if you could recognize their shoes by smell or touch alone. Even our standards are a bit old-fashioned. We’ve been known to send back samples that feel a millimeter off or if a seam wouldn’t suit someone with sensitive feet. To peek at our full collection of artisan-crafted styles, wander through the Joan Oloff Heels collection page. You’ll see that each shoe is both intentional and thoroughly wearable.

Putting Comfort to the Test

The Fame black kid suede heel on a warm hardwood floor, beside a testing notebook, showing the shoe’s simple, confident style and inviting you to imagine how it feels on the foot.
No shoe leaves our hands without getting a tough round of real-life trials. We ask women from all walks—editors, event coordinators, teachers—to put styles like the Fame heel through the wringer. Feedback gets gritty—because someone’s grandmother tried to dance in them at a wedding or a buyer tested them on cobblestones in Rome. We tweak the fit, the lining, the flex. We sometimes argue about the right amount of toe coverage or if the padding at the heel should feel like memory foam or something more lively. It’s never just about what’s on the drawing board. We want these shoes to feel trustworthy, like the friend who’ll tell you if there’s spinach in your teeth.

Why Joan Oloff Craftsmanship Matters

The reason we keep chasing this level of finish is simple: women deserve better. Joan Oloff craftsmanship is about bringing a bit more ease into the daily rituals of getting dressed, making certain that when you put on a heel, your whole self feels seen, not just your outfit. Maybe you remember a pair of shoes that felt special, the kind you’d save for graduations or first dates. We make each pair hoping it becomes that for you, but without the sinking dread at the end of the night. If you’re curious how our process shapes every pair, spend some time exploring our full collection—each style is a window into our approach.

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